Research > 11 > 135

Summary: 13,715 employees completed the 2007 employee survey. They addressed communication, supervisor/manager support, fairness and diversity, job satisfaction, and business practices.

The big news from the 2007 survey is a general upward trend in most areas. Marked increases from 2006 scores were reported in the areas of general satisfaction, supervisor recognition and support, and communication.

Although the overall trend was positive, sources of dissatisfaction remain. Many employees suggested improvements in work processes and policies, personnel practices, and resource availability. Some employees expressed concerns about fairness and diversity. Only one of the standard questions showed a negative trend: "My supervisor holds me and my co-workers accountable for performance."

Related Information

• DSHS Action Plans

• 2006 DSHS Employee Survey (11.131)

• DSHS 2005 Client Survey; DSHS Clients Speak (11.128)

• What Do RDA Customers Want? (11.123)

• Employees Speak Out, DSHS Agency-wide Employee Survey (11.122)

• Department of Social and Health Services Client Survey 2003 (11.113)

• Department of Social and Health Services Client Survey 2002 (11.107)

• Department of Social and Health Services Client Survey 2001 (11.103)

• Department of Social and Health Services Employee Survey 2000 (11.100)

• DSHS Provider Surveys

• DSHS Statewide Survey of Washington Residents

For more ways to get in touch with the Department of Social and Health Services, go to the DSHS Contact Information Web page. Technical Site Comments: DSHS Webmaster. Copyright 2004 Washington State Department of Social and Health Services.