Description: The Client
Registry is a Web-based application use by authorized DSHS workers to access
client profiles. The purpose of this information system is to ensure that
clients are receiving exactly the services they need when they are served by
several DSHS programs.
A successful Client Registry query returns demographic information, service
history, and Case Manager contact information for the client specified. It is
tool that helps caseworkers and managers to speak directly in order to provide
quality, cost effective, integrated services to our clients.
Service data displayed in the Client Registry does not include clinical
information or detail about the type of service authorized. The database gives
the caseworker basic information about the client. It shows if the client is
eligible or authorized to receive services from a particular program, but not
the specific service authorized or provided.
The Client Registry database receives and integrates data from various DSHS
information systems on a daily basis employing an automated data collection and
promotion process. This automation is supported by a manual contingency plan,
which is implemented in the event the automation fails.
Caseworkers who provide direct client service use Client Registry. All staff
learn how Client Registry works, and about confidentiality requirements, system
security and communication protocols.
For more ways to get in touch with the Department of Social
and Health Services, go to
the DSHS Contact
Information Web page. Technical Site Comments: DSHS Webmaster.
Copyright 2004 Washington State Department of Social and Health Services.
