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Department of Printing General Store Instructions

The following are instructions for ordering (X) DSHS forms electronically from the Department of Printing. The ordering site is called the General Store.

Go to the Department of Printing web site at www.prt.wa.gov.

Choose "General Store."

When you get the General Store home page, you will be asked if you are new or if you have been here before. Select the appropriate box.

If you are new, you must complete the Registration Information and select a password. If someone else is not using your login, it will be immediately accepted. Write down your password for future use.

If you have used this service before, a login window will appear. Enter your user name and password.

Select "Shop by Agency."

Select the Department of Social and Health Services.

Choose the correct program to order your material.

Select the item you wish to purchase and place it in your shopping cart by clicking on the "Add to Cart" button.

Very important: You may change the quantity of an item you wish to order from the default number of one to the amount you desire to order. But, you must click on the "update cart" button located below your list of items in your card. If the button is not visible due to multiple items being in your cart, use the scroll buttons on the right to school down until it is visible. If you do not click on the "update cart" button, the program will only see the default number of one and that will be all you receive.

You may continue shopping and adding items to your cart or you may check out.

Enter all of your shipping information. Be sure the first time you use the cart you enter your primary shipping information. This will be Address 1 and the default information that will appear each time you check out. You may add other addresses by selecting "New Address" in the "Select Address" window and filling in the information. Write down what the new address number is and you can have it automatically filled in by choosing that address number. Then click the "Total" button.

Enter your contact information. If there is a problem delivering your order we need to be able to contact you. You will see your total charges if any apply to your order. Click the "Continue" button and you should see a confirmation of your order showing you the items ordered and their quantity. This page may be printed out for your records or for order inquiries.

If you have questions regarding your order, contact the Fulfillment Center at (360) 586-6360.


Modification Date: October 9, 2007 For more ways to get in touch with the Department of Social and Health Services go to the DSHS Contact Information web page. Technical Site Comments: Contact DSHS.