“The mission of the Mental Health Division is to promote recovery and safety.”
Mental Health State Hospitals
All three hospitals are fully accredited by
the Joint Commission for Accreditation of Healthcare Organizations (JCAHO).
All three hospitals invite feedback regarding the quality of care and services
provided. Any individual who wishes to provide feedback and concerns may contact
one of the hospitals directly. The contact person’s name and information
is identified below, under each hospital’s heading.
An individual may also contact the Joint
Commission on Accreditation of Healthcare
Organizations with a comment or complaint about the quality
of care at one of the facilities.
Joint Commission on Accreditation of Healthcare Organizations
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610
Fax: (630) 792-5636
Email: complaint@jcaho.org
| Information for Patients & Families | Eastern State Hospital | |
| CLIP Facilities | Western State Hospital | |
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| Expanding Community Services | Medical Records | |
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For more ways to get in touch with the Department of Mental Health Services, go to the DSHS Contact Information Web page. Mental Health Related Questions Contact:


