Processing Alternatives (PAL) - Cash Assistance
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Processing Alternatives (PAL) - Cash Assistance

Revised October 28, 2007

Purpose: This category contains instructions for processing cases when ACES must be modified to ensure correct benefits are issued. Use these processing alternative processes when there is a system error or when a policy change is effective before ACES has been programmed to correctly handle the case. If you need further assistance, contact ITD Customer Support at 360-664-4560.

Cancelled Warrant, Wrong Reissue Amount (PR 330550)

Deeming from Citizen Child to Undocumented Child (PR 145312)

F01 20-Year Old Non-Student Approved (PR 352816)

Fleeing Felon with WorkFirst Sanction ABEND (PR 326334)

Multiple Prorations During a Month (PR 81493)

WORKFIRST Sanctions and Clients With Community Jobs Income

 

CANCELLED WARRANT, WRONG REISSUE AMOUNT (PR 330550)

Situation

The reissue amount of a cancelled warrant may be incorrect when the client's issuance method has changed from WAR to EBT between the time of the original issuance and the cancel/reissue request AND the original issuance was pro-rated.

Workaround

Replace the benefit by manually creating a BEG in the correct amount rather than by using the Reissuance function ((HMEN), Option F). Document in the narrative the reason for the BEG.

 

Deeming from Citizen Child to Undocument (PR 145312)

Program and Medical Coverage Group: TANF

See Aliens and Income Eligibility and Budgeting.

When an undocumented child is added to a cash AU, ACES is deeming income from citizen children in the AU to the undocumented child. This income should not be deemed, as siblings are not financially responsible for each other.

To process the case:

  1. The incorrectly deemed amount is the difference between the grant with the ineligible household members and the grant without the ineligible household members.

  2. Users must add the income back in by coding it as OA (Other Countable CA / MA Only) on the (UNIC) / (UNER) of the person with the income. 

A clean up list will be generated.

 

F01 20-YEAR OLD NON STUDENT APPROVED (PR 352816)

Situation

Dependent child over age 18 may be approved for TANF even though school attendance requirements are not met. The approval appears to be based on historical student data contained on the client's ALAS screen even though the current student status on the DEM2 screen is coded as NO (Not a Student).

Workaround

Code the client as a FT student on DEM2 in order to access the ALAS screen and delete the student data, then return to DEM2 to set the student status indicator back to NO. PR queued to ELIG.

 

Fleeing Felon with WorkFirst Sanction ABEND (PR 326334)

Situation

In some cases, when a client with a WorkFirst sanction is coded on the (DEM3) screen as being a fleeing felon, a system error causes an ABEND.

Workaround

To prevent the ABEND from occurring when working case with a fleeing felon who is in WorkFirst sanction, take the following steps:

1) Before entering the fleeing felon information, go to the client’s (WORK) screen and remove the WorkFirst sanction information. Use REMARKS to document the reason for this action.

2) Call the (DEM3) screen and enter [Y] for Question 3, “Is this client fleeing from the law to avoid going to court or jail for a crime considered a felony, or breaking a condition of parole or probation?

3) Call [DONE] and confirm eligibility for the AU.
 

Multiple Prorations During a Month (PR 81493)

Program and Medical Coverage Group:  For example, Removing a WorkFirst sanction on one day, and then later in the same month processing Add a Person.

To process the case:

  1. It is necessary for the user to IG (Ignore) the BEG created by ACES in this situation, if it is in the wrong amount. 

  2. If the BEG is ignored, the user must create a user generated BEG to make the correct pa


NOTE: If the user goes back into an AU through Option R or Option P after finalizing add a person and recalculates the AU, another incorrect BEG may be created.

If users reinstate an AU and complete add a person on the same day and then take the above actions, the incorrect recalculation may result in the incorrect benefit being issued since no BEG is created on reinstated AUs.  Benefits are issued based on the benefit amount that appears on (CAFI) at the end of the day.

No clean up activity is necessary.

WORKFIRST Sanctions and Clients With Community Jobs Income

Currently it is not possible to add CJ income to a client in Workfirst sanction status or to sanction a client that is participating in the Community Jobs (CJ) Program.

Until this is changed use the following special coding for these situations:

  1. When the client is receiving only cash assistance and is being sanctioned follow these steps:

    1. On the (EARN) enter [an end date for the CJ income] in the appropriate month(s). This should include the ongoing month.

    2. Enter the [gross CJ income amount] on a new (EARN) using valid value CA (Cash Countable Only) in the Inc Type field.

      This allows the client to be sanctioned plus the CJ  income to be budgeted correctly including all deductions.

  2. When the client is receiving cash and Basic Food; and is being sanctioned follow these steps:

    1. On the (EARN) enter [an end date for the CJ income] in the appropriate month(s). This should include the ongoing month.

    2. For the TANF case enter the [gross CJ income amount] on a new (EARN) using valid value CA (Cash Countable Only) in the Inc Type field.

    3. For the Basic Food case enter the [gross CJ income amount] on the (UNER) using valid value OF (Other Countable FS Only) in the Srce field.

      This allows the client to be sanctioned, plus the CJ income to be budgeted correctly for both cash and Basic Food.

  3. When the client is receiving only cash assistance and CJ income is being added to a client in Workfirst Sanction status follow these steps:

    1. Enter the [gross CJ income amount] on the (EARN) using valid value CA (Cash Countable Only) in the Inc Type field.

    2. This allows the client to be sanctioned plus the CJ income to be budgeted correctly including all deductions.

  4. When the client is receiving cash and Basic Food; and CJ income is being added to a client in Workfirst Sanction status follow these steps:

    1. (EARN) using valid value CA (Cash Countable Only) in theInc Type field.

    2. For the Basic Food case enter the [gross CJ income amount] on the (UNER) using valid value OF (Other Countable FS Only) in the Srce field.

  5. Because the income is not entered in ACES  as Community Jobs none of the automation associated with this income type will be generated. This includes the 90 day and 9 month alerts.

  6. When the client is no longer in sanction the income can be re-entered with the original date the CJ  income began. Entering the original start date will reinstate the automation associated with this income type.

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Modification Date: October 28, 2007
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