Processing Alternatives (PAL)

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Processing Alternatives (PAL)

Revised October 28, 2007

Purpose:

This category contains instructions for processing cases when ACES must be modified to ensure correct benefits are issued. Use these processing alternative processes when there is a system error or when a policy change is effective before ACES has been programmed to correctly handle the case. The sections in this category are:

Cash Assistance

Basic Food Program

Home and Community Services

Medical

Reviews for Cash and Basic Food Recertifications

If you need further assistance, contact ITD Customer Support at 360-664-4560

Processing Alternatives (PAL)
Revised October 28, 2007

Purpose:
This category contains instructions for processing cases when ACES must be modified to ensure correct benefits are issued. Use these processing alternative processes when there is a system error or when a policy change is effective before ACES has been programmed to correctly handle the case. The sections in this category are: Cash Assistance Basic Food Program Home and Community Services Medical Reviews for Cash and Basic Food Recertifications If you need further assistance, contact ITD Customer Support at 360-664-4560