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Deaf and Hard of Hearing

DVR offers assistance in all aspects related to DVR services for those who are Deaf, Hard of Hearing, Deaf-Blind and Late-Deafened.

Counselors for the Deaf

The following DVR counselors are able to deliver specialized services. If you live in an area that is not listed below, please contact the Statewide Coordinator of Deaf Services for a referral to the office nearest you.

TTY users may also call Washington Relay Service by dialing 711
Office Counselor Contact Info ASL
Statewide Coordinator
of Deaf Services
Lynn Odom
photo of counselor Lynn Odom
(VP) 360-334-5299
Lynn.Odom@dshs.wa.gov 		yes
Bellevue
Erin Ross
photo of counselor Erin Ross
(VP) 206-257-2729
Erin.Ross@dshs.wa.gov 		yes
Bellingham
Jim McGinley
photo of counselor Jim McGinley
(V) 360-714-4135
(VP) 360-312-7756
Jim.McGinley@dshs.wa.gov 		yes
Everett
Judy Bales
photo of counselor Judy Bales
(V) 425-339-4874
(VP) 425-320-4470
Judy.Bales@dshs.wa.gov 		yes
Kelso
Kay Kennedy
photo of counselor Kay Kennedy
(VP) 360-200-6890
Kay.Kennedy@dshs.wa.gov 		yes
Lynnwood
John Shiels
photo of counselor John Shiels
(V) 425-673-3177
(VP) 425-329-8464
(VP) 1-866-327-1854
John.Shiels@dshs.wa.gov 		yes
Puyallup
Karen Burke
photo of counselor Karen Burke
(TTY) 253-840-4520
(VP) 253-693-2144
Karen.Burke@dshs.wa.gov 		yes
SeaTac
Jonah Thompson
photo of counselor Jonah Thompson
(VP) 206-452-0039
Jonah.Thompson@dshs.wa.gov 		yes
Seattle (Mercer)
Belén Chávez
photo of counselor Belén Chávez
(VP) 206-452-0123
belen.chavez@dshs.wa.gov 		yes
Seattle (North)
Michelle McConaghy
photo of counselor Michelle McConaghy
(V) 206-440-2236
(VP) 206-455-7921
Michelle.McConaghy@dshs.wa.gov 		yes
Seattle (North)
Joy Armstrong
photo of counselor Joy Armstrong
(TTY) 206-368-4539
Joy.Armstrong@dshs.wa.gov 		yes
Seattle (North)
Marlene Swarts
photo of counselor Marlene Swarts
(TTY) 206-368-4658
(VP) 206-440-2239
(VP) 1-866-765-9289
Marlene.Swarts@dshs.wa.gov 		yes
Silverdale
Gail Brock
photo of counselor Gail Brock
(TTY) 360-876-7344
Gail.Brock@dshs.wa.gov 		yes
Silverdale
LeAnne Raines
photo of counselor LeAnne Raines
(V) 360-698-4364
Leanne.Raines@dshs.wa.gov 		no
Spokane
Valerie Davis
photo of counselor Valerie Davis
(V) 509-363-4732
(VP) 509-464-6127
Valerie.Davis@dshs.wa.gov 		yes
Spokane
Tiffany Mullin
photo of counselor Tiffany Mullin
(V) 509-363-4760
Tiffany.Mullin@dshs.wa.gov 		yes
Tacoma
Don Redford
photo of counselor Don Redford
(VP) 253-292-3103
Don.Redford@dshs.wa.gov 		yes
Tumwater
Theresa Matteson
photo of counselor Theresa Matteson
(VP) 360-339-7415
Theresa.Matteson@dshs.wa.gov 		yes
Tumwater
Nancy McCann
photo of counselor Nancy McCann
(VP) (360) 339-7393
Nancy.McCann@dshs.wa.gov 		yes
Vancouver
Charlotte Lewis
photo of counselor Charlotte Lewis
(VP) 360-524-0740
CharlotteLewis@dshs.wa.gov 		yes

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