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Quality Assurance Responsibilities

State Responsibilities

  • Health and safety monitoring
  • Policy making
  • System supervision
  • Information dissemination
  • Financial audits
  • Quality Improvement Initiative
  • Incident report collection & review
  • Mortality reviews
  • Data management
  • Rules and regulations implementation
  • Constituent input
  • Waiver and Medicaid compliance
  • Training standards
  • Residential evaluations
  • Correcting oversight

Regional Responsibilities

  • Health and safety monitoring
  • Contracted provider management
  • Provider certification
  • Corrective action monitoring
  • Incident management and reviews
  • Mortality reviews
  • Constituent input
  • Collaboration with counties
  • Case management
  • Fiscal management
  • ICF/MR survey findings enforcement
  • Investigations

County Responsibilities

  • Health and safety monitoring
  • Contracted employment program management
  • Contracted Birth to Three program management
  • County plans
  • County boards
  • Collaborating with regional DDD administration
  • Information dissemination
  • Certification of Employment and Birth to Three providers
  • Constituent input
  • Service monitoring
  • Investigations

Provider Responsibilities

  • Health and safety practices
  • Fulfillment of contractual obligations
  • Agency quality assurance plan
  • Background checks
  • Incident reporting
  • Staff development
  • Plan of Care monitoring
  • Customer relations
  • Service monitoring
  • Feedback on system issues
  • Timely corrective action response

Participant Roles

  • Advising the division/provider/region/county on system changes needed
  • Choice of services
  • Selection of providers
  • Individual budget decisions

Modified: August 20, 2002.   Contact the Division of Developmental Disabilities webmaster for more information about the Division of Developmental Disabilities. For more ways to get in touch with the Department of Social and Health Services go to the DSHS Contact Information Web page.  Technical Site Comments: DSHS Webmaster.

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