Washington State Department of Social and Health Services Home page

Current Turnaround Times

IMPORTANT: The turnaround time page will not be updated Friday, October 17th through Wednesday, October 22nd. For the current turnaround time, please call BCCU at 360.902.0299 or join our ListServ to receive the turnaround time daily and other important updates related to BCCU.

Last Updated: October 16, 2014

Name & Date of Birth Background Checks Turnaround Time

Type of Inquiry

Date Inquiry Received

Number of
Working Days to Process



Priority Processing:

New Hires

Initial Contracts

Initial Licenses

Approved Rushes

Developmental Disabilities Community Protection

DSHS State Employees








Web Service

Adult Protective Services


Fingerprint Based Background Checks


Date Item Received

Number of
Working Days to Process

BCCU sending mailed fingerprint cards

BCCU processing fingerprint results for cards submitted to the WSP between August 1, 2014 and October 15, 2014*


BCCU is conducting out of state research for fingerprint background checks with WIN Hits


BCCU processing interim fingerprint result letters for applicants to schedule Fingerprint Vendor appointments

*Fingerprint Background Checks that require research from Oregon and Montana can take up to three weeks for BCCU to receive a response.


** Days do not include those background checks where Oregon or Montana research is required.


Key Details:

  • Working days are Monday through Friday and exclude state holidays.
  • WSP takes up to 2 weeks to process resubmitted fingerprints due to poor print quality.
  • FBI's goal is to process resubmitted fingerprints within 24 hours after receiving. 
  • FBI takes up to 1 week to process national name and date of birth requests.
  • WSP and FBI do not return results to BCCU in the order submitted.

If you have additional questions, please contact us at bccuinquiry@dshs.wa.gov or 360-902-7555. Please have the following information ready in order for us assist you:

  • Date the forms were submitted to BCCU;
  • BCCU account number from box 4 of the authorization form;
  • Applicant's name and date of birth; and
  • Identify what type of background check it was, i.e. priority processing, standard or fingerprint based.

Due to the volume of inquiries received daily and the length of time it takes to provide this information over the phone or via email, we request you limit the number of status check requests to no more than three forms per inquiry. 

To receive the daily turnaround times, please join the BCCU ListServ